Frequently Asked Questions
Pricing & Billing
Is this a subscription?
No. esquirED is a one-time payment for full cycle access. You pay once and get everything included in your tier — access covers your active application cycle, including one reapplication cycle within 24 months of purchase.
What is your refund policy?
We offer a full 30-day money-back guarantee from the date of purchase. For example: if you purchase Hybrid on Day 1 and submit no reviews, you receive a 100% refund within 30 days. If you submit one attorney review before requesting a refund, that review credit is non-refundable, but the remaining plan balance is still eligible. Strategy sessions are non-refundable once completed. Email support@esquired.app with your receipt to start a refund.
Can I upgrade my plan after purchase?
Yes. If you purchase Core and later want Hybrid or Intensive, contact support@esquired.app with your original receipt. We'll calculate the difference and send you an upgrade invoice — you only pay the gap, never the full price again.
Diagnostic
What does the diagnostic cover?
The diagnostic evaluates your LSAT/GPA, soft factors, and timing to provide a customized 14-day action plan and identify your strongest essay angles.
AI & Writing Tools
Does the AI write my essays for me?
No. We believe your voice is your strongest asset. Our AI tools provide feedback, outlining assistance, and structural suggestions based on your own ideas.
Is my data shared with AI providers?
Your essay content is processed by AI models via secure APIs for feedback generation, but it is not used to train their models. See our AI Use Policy for details.
Attorney Review
Who reviews my essays?
Reviews are conducted by experienced admissions professionals, including attorneys and former admissions officers, with expertise in legal writing and application strategy.
How long does a review take?
Typically, you will receive your annotated feedback within 3-5 business days.
Booking
How do I book my strategy sessions?
Hybrid and Intensive members can book sessions directly through the dashboard using our integrated calendar.